Privacy Policy

At BackVape, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and make purchases from our platform. As a leading online retailer specializing in wholesale and bulk sales of disposable vapes in Europe, we are committed to ensuring the confidentiality and security of your information.

By accessing and using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized letters have meanings defined under the following conditions. These definitions apply equally in singular and plural forms.

Definitions

  • Account: A unique account created for you to access our service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with BackVape, where “control” refers to ownership of 50% or more of the shares or voting rights.
  • Company: Refers to BackVape, a company specializing in the sale of disposable vapes to wholesale customers across Europe.
  • Cookies: Small files placed on your device to store browsing history and other information.
  • Country: Refers to the European region where we operate, including countries like Germany, Netherlands, Spain, Portugal, and others.
  • Device: Any device used to access the website, such as a smartphone, tablet, or computer.
  • Personal Data: Any information that can identify an individual.
  • Service: Refers to the website, backvape.com.
  • Service Providers: Third-party companies or individuals who process data on behalf of the company.
  • Usage Data: Data collected automatically, including your device’s IP address, browser type, and interactions with our website.

Data Collection and Usage

Types of Data Collected

  • Personal Data: While using our service, you may be asked to provide personal data, including:
    • Email address
    • Name (first and last)
    • Phone number
    • Address, city, state, and postal code
  • Usage Data: Collected automatically through your interactions with our website, including:
    • IP address, browser type, and version
    • Pages visited, time spent on pages, and other diagnostic data
    • Mobile device details (if applicable)

Tracking Technologies and Cookies
We use cookies to improve your experience on our website. Cookies help us analyze site traffic, offer personalized content, and enhance security. You can manage cookie preferences through your browser settings.

Use of Personal Data
We use your data to:

  • Provide and improve our services, including the processing of orders and handling customer inquiries
  • Communicate with you about orders, promotions, and new products
  • Ensure a smooth transaction process and provide customer support
  • Analyze trends to improve our offerings, including products and website functionality

Data Sharing and Transfers

With Service Providers
We may share your data with third-party service providers who assist in our operations, such as payment processors, shipping partners, and marketing services.

For Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

Legal Requirements
We may disclose personal data to comply with legal obligations, protect our rights or the rights of our users, or respond to legal requests from authorities.

Retention of Personal Data
We retain your personal data for as long as necessary to fulfill our business purposes, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent for data processing, where applicable.

To exercise these rights, contact us at [email protected].

Security of Your Personal Data

We employ a range of security measures to protect your personal information. However, no method of data transmission or storage is entirely secure. We strive to ensure the highest level of protection but cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent and believe your child has shared personal data with us, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. We recommend reviewing this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: